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Terms of Service

Last Updated: July 1, 2026

Welcome to SoulMen (“the Service”), operated by SoulMen Tech LLC(“we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms of Service on behalf of the organization you represent.

1. Description of the Service

SoulMen is a digital assistant designed to help UAE subcontractors pre-evaluate their tender package completeness prior to client submissions. It classifies uploaded files, extracts metadata, flags missing files against buyer requirement checklists, and produces downloadable readiness reports.

SoulMen is not a legal-tech platform, contract-analysis platform, or ERP. We do not provide legal, financial advice, or certifications. The Service does not guarantee your tender package's acceptance by any client, government agency, or portal.

2. Account Security

You are solely responsible for protecting your credentials from unauthorized disclosure. You agree to notify us immediately of any unauthorized access or security breach.

3. Customer Content and Data Ownership

You retain all ownership of the files you upload and the metadata extracted from them. You represent that you have all necessary rights and consents to upload that content. Uploaded content is processed per our Privacy Policy and is automatically deleted 90 days after analysis unless configured otherwise.

4. AI Verification Disclaimer

The Service relies on third-party AI models to classify files and extract text. AI outputs may contain errors or omissions. Every AI-assisted finding must be reviewed by a qualified human representative of your organization before you rely on it. We make no warranty that the Service's outputs are 100% accurate, complete, or legally compliant.

5. Fees and Billing

Access to the Service is billed on a custom basis agreed directly with your organization. Fees are billed in UAE Dirhams (AED) or US Dollars (USD). All payments are non-refundable except as required by law.

6. Limitation of Liability

To the maximum extent permitted by UAE law, SoulMen Tech LLC shall not be liable for indirect, incidental, special, or consequential damages — including losses due to missed tender deadlines, disqualified bids, or regulatory penalties — arising from your use of the Service. Our total liability is limited to the fees paid by you in the twelve months preceding the event giving rise to liability.

7. Governing Law

These Terms are governed by the federal laws of the United Arab Emirates and the local laws of the Emirate of Dubai. Disputes are subject to the exclusive jurisdiction of the Courts of the Emirate of Dubai.

8. Contact Us

Email: legal@soulmen.ae
Address: SoulMen Tech LLC, Dubai Internet City, Dubai, United Arab Emirates